Friendly Customer Service is the 2nd episode of Season 1 of Talking Tom and Friends.
Synopsis[]
YouTube[]
Ben and I programmed the computer to provide the friendliest customer service. But friendly just got terrifying...
IMDb[]
A friend in need is a friend indeed. At first Talking Tom is thrilled that his customer service answering machine wants to be everyone's BFF. But when Tom gets on the wrong side of the invention, he needs to pull the plug on this tough customer.
Plot[]
There is going to be a major update on the Talking Ben app, but it isn't ready, and now that there are so many angry customers, Ben doesn't have time to fix the bugs. Hank has been originally helping out with customer service but wasn't interested in helping anymore.
Tom brings in Gilbert, an answering telephone, but things go wrong for him and Ben when Gilbert was misunderstanding what Ben was trying to say, until he thinks of the idea to reprogram Gilbert into making sure nobody is let go until they are one of Gilbert's friends.
Ben succeeds in reprogramming him. Someone calls Gilbert as a perfect opportunity to test him. A customer tells Gilbert about the flaws of the new pointless update, and Gilbert pities him whilst telling him about the new features for the next update. The customer gets excited, but Gilbert stops him from hanging up, asking him if he provided him with excellent customer service. The customer says that Gilbert was pretty friendly with Gilbert double-checking if they were actually friends; the customer agrees and promises to call Gilbert tomorrow. Tom is happy with the success and says that he and Gilbert are going to get along just fine; Gilbert agrees so.
Later, Ben is still trying to fix the bugs when Tom suggests they both meet Angela at Ben's favorite theme park, the Enchanted Headache. Ben and Tom are about to leave when Gilbert overhears Tom's shout: "Who's ready to ride a roller coaster?!" Gilbert thinks it will be his first time riding a theme park ride, but Tom explains that Gilbert can't come with him because he's just an answering machine. So, Tom and Ben try to power him off or unplug him, but Gilbert won't let the two of them go.
Gilbert confronts Tom and Ben again later. They both want to apologize to Gilbert, but the answering machine declines it, and plans to reprogram Tom and Ben. First, he asks about his favorite colour. Tom suggests blue, but it's actually red. Also, Tom gets shocked by Gilbert, and Ben gets shocked as well. Suddenly, Angela calls for somebody to let her in. Hank asks Gilbert if he could let Angela inside, and the answering machine doesn't mind at all, since he is friends with Hank. Tom and Ben are about to take their chance, but Hank shuts the door. Angela asks Tom and Ben about where they were the whole time and what has been happening. As soon as Tom and Ben explain to Angela about Gilbert, the answering machine, Angela calls Gilbert a "dumb answering machine," and the answering machine overhears. Angela was about to apologize when she regrets her apology. Tom and Ben defend Gilbert, and Angela has the idea of unplugging Gilbert, but then he shoots Angela with lasers. Gilbert then starts destroying the whole living room. Tom and Ben get into a short argument about Ben programming Gilbert to be a monster. The two then realize that Gilbert's prime directive is impossible, and then they have the plan to get rid of Gilbert. Angela pretends to be another person by speaking with her nose pinched, and she says that there was a guy who she thought was a friend, but now wasn't a friend anymore since, if people don't do what he wants, he gets dangerous. Then, Angela literally comes up and says to Gilbert that the guy she mentioned was the answering machine, and then Tom and Ben ask Gilbert a trick question “How can you tell people to be your friend and also tell them not to be your friend?” which confuses Gilbert into shutdown.
The big update on the Talking Ben app is all properly ready and Tom is the one who stated that he answers the phones now. The same customer from the beginning calls Tom, saying that he wants to talk to Gilbert, as he said yesterday, he'd call him, but Tom says that Gilbert has been gotten rid of and, the customer hangs up distraught.
Secretly, Gilbert survives and is reactivated by Ginger, who calls him his friend now. And then Gilbert returns in Escape: Impossible!.
Characters[]
- Tom
- Ben
- Hank
- Ginger
- Angela
- Gilbert (debut)
- Gilbert's Customer Friend (debut, voice)
- Gina (pictured cameo)
- Gil (mentioned)
- Bert (mentioned)
Locations[]
- Tom Studios
- The Enchanted Headache (mentioned)
Cast[]
- Colin Hanks as Tom
- James Adomian as Ben
- Tom Kenny as Hank and Gilbert's Customer Friend
- Maria Bamford as Ginger
- Lisa Schwartz as Angela
- Matt Gourley as Gilbert
Trivia[]
- Gilbert befriending Ginger at the end led to his return in Escape: Impossible!.
- In the first shot of Hank helping with Customer Service, a Rubik's Cube is seen in one of the shelves near Ben's computer desk.
- At one point of the episode, Ben mentions Captain Kirk, who is a character from Star Trek.
- There is confusion with this episode and Assertive App in order of episodes. When this was uploaded, it was originally the fourth episode, with the latter being the second. It is unknown why this change happened.
- This is the first appearence of Gina on a Loopy Swheaties cereal box.
Errors[]
- Ben actually said "The old trick question kill switch", but the captions displayed: "The old trick question kills witch".
- In the description the punctuation at the end of the sentence added an extra space.
Video[]
| Season 2 | |||
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| Episode 1 Forgotten Kiss |
Episode 2 Extreme First Date |
Episode 3 Just Friends |
Episode 4 Couples Clash (Part 1) |
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| Episode 5 Couples Clash (Part 2) |
Episode 6 The Backup Genius |
Episode 7 The Cool and the Nerd |
Episode 8 The Sabotage |
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| Episode 9 Vote for Tom! |
Episode 10 Happy Town |
Episode 11 The Nerd Club |
Episode 12 Taco Spaghetti Burger |
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| Episode 13 Double Date Disaster |
Episode 14 Email Fail |
Episode 15 Babysitter Tom |
Episode 16 Garage Feast Day |
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| Episode 17 Back to School |
Episode 18 The Love Ride |
Episode 19 Bye, Bye, Bongo! |
Episode 20 Space Conflicts VIII |
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| Episode 21 Saving Santa |
Episode 22 Angie Fierce |
Episode 23 Landlord in Love |
Episode 24 Fishy Business |
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| Episode 25 Angela the Psychic |
Episode 26 The Deep Secret |
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| Season 3 | |||
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| Episode 1 Pirates of Love |
Episode 2 Superhero Picnic |
Episode 3 Mission: Delete |
Episode 4 A Garage Affair |
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| Episode 5 Talent Show |
Episode 6 The Queen of Drones |
Episode 7 Treasure Hunt |
Episode 8 The Galactic Friend |
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| Episode 9 Troubled Couples |
Episode 10 The Lost Scouts |
Episode 11 Hero Hank |
Episode 12 Fancy Party |
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| Episode 13 The Substitute Teacher |
Episode 14 Tom the Brave |
Episode 15 The Sixth Friend |
Episode 16 Kids Again |
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| Episode 17 The Other Tom |
Episode 18 The Big Nano Lie |
Episode 19 Corn Heads |
Episode 20 Hank vs. Vampires |
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| Episode 21 The Dance Contest |
Episode 22 Unfriend 'Em All! |
Episode 23 The Yes Girl |
Episode 24 Cheat Code |
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| Episode 25 Retro Sonic Angela |
Episode 26 Glitch Apocalypse |
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| Season 4 | |||
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| Episode 1 Where's Angela? |
Episode 2 The Digital Queen |
Episode 3 The Good Germ |
Episode 4 Ben's Digital Detox |
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| Episode 5 Worst Mayor Ever |
Episode 6 Tom the Bodyguard |
Episode 7 The Great Taxi Race |
Episode 8 Supermodel Tom |
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| Episode 9 Who is Becca? |
Episode 10 Mystery Crate Empire |
Episode 11 Save The Tree |
Episode 12 Movie Star Angelo |
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| Episode 13 The Secret Life of Ms Vanthrax |
Episode 14 The Mystery of the Pyramid |
Episode 15 Happy Anniversary |
Episode 16 The Cursed Game |
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| Episode 17 Hank's TV Party |
Episode 18 The Bad Germ |
Episode 19 Space Rescue |
Episode 20 The Weather Machine |
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| Episode 21 Boyfriend Stealer |
Episode 22 The New CEO |
Episode 23 Chocolate Battle |
Episode 24 Basketball Hero |
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| Episode 25 Escape: Impossible! |
Episode 26 Good Girls Fall for Bad Boys |
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| Season 5 | |||
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| Episode 1 Neighbor Roy |
Episode 2 Hank's First Date |
Episode 3 Smash the Trash |
Episode 4 Micro Spy Tom |
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| Episode 5 The New Old Roommate |
Episode 6 Ginger and the Girl |
Episode 7 Dude Ranch Showdown |
Episode 8 Waitress Angela |
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| Episode 9 Beach Day in the Desert |
Episode 10 Roommate War |
Episode 11 Prank Attack! |
Episode 12 The Lullaby Monster |
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| Episode 13 My Sweet Halloween |
Episode 14 Alert! Parents in Town |
Episode 15 The Incredible Super-Fan |
Episode 16 Tom the Guru |
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| Episode 17 Santa's Phone |
Episode 18 Roy to the Rescue |
Episode 19 Becca Fierce |
Episode 20 Breakup Curse |
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| Episode 21 The Brave Sir Ginger |
Episode 22 Who is Billy? |
Episode 23 Angela's New Look |
Episode 24 Genius Test |
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| Episode 25 Everybody Hates Tom |
Episode 26 Talking Roy and Friends |
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